Online reviews are critical to the success of a local business. In fact, nearly 90% of consumers say they’ll only consider using a business if they have an average rating of 3-5 stars. It’s important to capture your customers’ feedback, and we can help you to do it.
With our software tool Customer Voice, you have the power to generate more reviews and boost your star rating. With just a couple clicks, you can reach your customers via email or text, and collect reviews on the sites that are most important to your business.
This is a powerful listening tool that enables you to engage with your customers and deliver exceptional customer service. Plus, your can manage negative feedback in a timely manner so you can address the situation before it harms your reputation.
Customer Voice assists you in the following key areas:
See how to use this tool in the Walk-Through video on this page.